Typically, hospital jobs are associated with doctors and nurses. While these people are obviously fundamental to the functioning of the hospital, security guards are the unsung heroes that ensure your visit to the hospital is completely safe. You may not realize it, but security guards are an important part of ensuring the hospital can operate safely and effectively day to day. There are several important roles that your local hospital security team plays each and every day.
While hospitals are often considered a haven for the sick, they are also the unfortunate targets of theft and violence. Such high-risk situations are extremely perilous for those who are compromised due to illness or injury. If a situation becomes serious enough to require evacuation, it is costly, time consuming, and even dangerous to the lives or well-being of the patients housed within.
Threats happen at hospitals more frequently than most realize. Bomb threats, physical violence, and robbery are all common, yet concerning crimes that often occur in hospital settings. Thus, hospital security guards are crucial as they may be able to locate and thwart potential threats early on during their routine patrols. They are trained to recognize suspicious behaviors, people, and packages, as well as stopping vandalism and thievery before it turns into a more serious issue.
Hospital security guards are even trained to identify potential hazards in the building that could cause someone to slip and fall. Additionally, security is also trained to patrol for potential fires, locating any issues early and implementing proper protocol to alert key persons and ensure evacuation of all endangered persons.
Diffusing Anger from Patients and/or Relatives
Hospitals are typically the last place people wish to be. Thus, the culmination of health problems and a potentially painful diagnosis, can create the perfect storm for uncontrolled anger. These high stress situations commonly lead people to lash out in violent or threatening ways towards hospital staff, visitors, or even other patients.
When situations of this nature arise, it is important to have training on how to diffuse such incidents properly. Trained security guards have specific schooling in how to properly handle situations involving those who become angry and belligerent. Even if the de-escalation techniques fail to deactivate the situation, they have the training to arrest or remove such persons from the hospital. This allows other persons to remain safe even if emotions run high.
Never Underestimate the Power of Prevention
Hospital staff have many tasks to complete and literally hundreds of people inside the building at any given time. Therefore, it can be difficult for workers to monitor all activities that are occurring, even if they are troublesome. Security guards can actively be aware of incidents of violence or harassment and stop them before they get out of hand. Additionally, simply having a strong security presence inside the hospital is often enough to convince people to behave. If an incident does occur, security guards are trained in proper incident report writing and can pass correct and documented information along to the appropriate authorities.
Secure Points of Access
It is important that certain areas of the hospital are not accessed by those who are not authorized to be there. Security guards can ensure these sensitive areas are fully secured via access control, locks, security systems, and camera footage monitoring. Such practices ensure the safety of patients and employees, as well as preventing thieves from accessing medications and other hazardous items.
Security guards play a crucial role in securing hospitals, offering many helpful benefits to ensure the welfare of all those inside the building.